Shipping

We understand your feelings, but unfortunately, invoices are mandatory due to Government regulations.

If you receive a damaged product, please initiate a return or reach out to us at info@giftstory.store and we will resolve the issue to your satisfaction.

An email is sent to you after the order is shipped. It contains the tracking number and details of the service provider. You can also track your order by clicking on the option Track Order on our website after logging in.

A Gift Story pays for your delivery, but for the same day delivery of celebration cakes, shipping is chargeable.

Transit and delivery time may vary depending on your location and the ordered items. You can check the estimated delivery time for your Pin Code on any product page

We normally ship all orders within 4 business days. Final delivery time will vary based on location.

You will receive an email and an SMS on the order confirmation. Please contact our helpdesk info@giftstory.store or call +919717172827, if you are unsure.